Alarms and pager alerts notify our staff should your network experience a hardware failure, ISP failure, outage or other event. We will keep you abreast of developments, following the notification and escalation protocols you establish with us. Because Concergent manages the problem to resolution, you are free to carry on business ... or your weekend. Call Concergent today!

Trend analysis is the proactive management of your communication resources. Monitoring for any deviation from a set baseline helps us foresee and prevent events that may affect the health of your network.

Concergent monitors for:

Bandwidth usage
Application performance (e-mail, File Transfer Protocol, websites)
Hardware operation (CPU, server, hard drive space, memory)
Environmental factors (equipment temperature, fan speed, and humidity)
Virtually any part of the network

When any of these trends deviates from a set baseline, Concergent will notify your designated representative and partner with you to find a solution that preserves the health of your network. For example, if there is a spike in your network usage, it may indicate a security breach. Trend analysis ensures that you have exactly what your network needs to operate efficiently. If your server is approaching maximum capacity, we will let you know so appropriate action can be taken before it becomes a problem.